Effective July 27, 2020
To our Valued Clients,
Insight has been constantly monitoring the potential impact of the coronavirus outbreak on our business operations, including, among other things, the impact on client services. Our top priority is ensuring the health and safety of our teammates. Based on guidance from the World Health Organization (WHO) and local public health authorities across Asia Pacific, we’ve implemented increased health and safety measures across our offices and have taken necessary steps to restrict travel to impacted regions as well as any non-essential travel domestically.
As a commitment to you, we’ve prepared a statement from our CEO, and a number of updates important to your business, and made them readily available to you at our Insight website. This site will continue to be your source for the latest Insight updates as the situation continues to evolve.
All of us at Insight would like to share some of the preparations and plans we’ve enacted to sustain operations in the highly fluid and unpredictable environment of these unprecedented times. From the onset of this crisis, we established a crisis leadership team responsible for closely monitoring the COVID-19 situation as it has evolved, with executive oversight and representation from each functional area of our organization including representatives from our global Finance, Legal, Human Resources, IT and Information Security, Marketing and Communications, Sales and Service Delivery and Operations teams. Throughout our planning and preparedness activities, our actions are aligned with and informed by guidance provided by the WHO, and applicable local public health authorities across Asia Pacific.
With regards to shipping, we remain in constant communication with our distributors to ensure accurate timing and pricing. Insight sincerely appreciates your business and your patience as we continue to do what we can to help your business run smarter.
While we’ve opened some of our offices, our reopening efforts are monitored closely in accordance with government guidance and local conditions, and we respond quickly to any changes as advised by all relevant state and federal governments across the region. A number of our teammates continue to work remotely in accordance with government and public health authority recommendations. As always, our teammates’ health and safety remain our top priority. Though the situation remains fluid, we’re working diligently to enable and maintain the continuity of our operations. Please ensure you’re working with and in regular communication with your Insight contact to address any issues as they arise. We’re here to support you to the best of our abilities and ensure you get the best possible service.