Analyst report
The Path to Digital Transformation:
Where IT Leaders Stand in 2022
By Insight Editor / 22 Feb 2022 / Topics: Digital transformation IT modernization
Today’s always-evolving IT landscape is forcing businesses to prioritise digital transformation — whether they’re ready or not. The pandemic prompted organisations to adopt new technology faster than ever, and businesses are seeing significant results despite the challenges.
We commissioned IDG Research Services to survey how IT decision-makers navigated new demands and the business results they’re experiencing with new tech. This report details organisations’ top transformation outcomes, roadblocks and priorities for future modernisation efforts.
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We’re in a new age of transformation.
Along with rest of the world, businesses adapted to a new reality. Technology that was once optional is now an expectation.
90%
of IT leaders report that digital transformation has accelerated over the past 18 months.
High risks yield high rewards.
Although many businesses were unprepared for the obstacles brought on by the pandemic, their IT investments are paying off. Technology leaders cite a few measurable improvements from modernisation, including:
44%
Improved quality of service
40%
Improved user experience/satisfaction
35%
Improved business continuity
34%
Cost-efficiency/savings
And, organisations are keeping the momentum. 65% of businesses are already working toward their top technology initiatives for 2022.
Top enterprise IT goals for 2022
Optimising data and analytics capabilities
(artificial intelligence, machine learning and the internet of things)
Increasing cloud adoption
(via multicloud or hybrid models)
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Pushing through hurdles
Despite compelling business outcomes and measurable improvements, several challenges hinder further modernisation plans. Businesses identify skills and knowledge gaps as the top barrier to innovation.
Partnerships are the ticket to success.
Modernisation is a team effort. Relying on internal IT teams that are already overburdened with day-to-day tasks will further strain resources and delay transformation.
Join the 87% of businesses that will rely on a third-party provider for support. With a trusted solutions integrator, you’ll have access to experienced professionals and a comprehensive portfolio of offerings — all under one roof.
Drive transformation.
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