Webinar Optimising Microsoft Support Investment: An Alternative Approach for NZ Organisations

NZ organisations are under increasing pressure to optimise their Microsoft support spend while still maintaining reliable access to specialist expertise when complex or high-impact issues arise. 

While internal IT teams manage day-to-day operations effectively, escalated incidents can require deeper technical capability, faster escalation paths, or niche expertise that isn’t always practical to retain inhouse. 

Traditional Microsoft support models are often costly, inflexible, and tied closely to licensing commitments, meaning organisations may pay for support they don’t regularly use, or struggle to scale support up or down as needs change. 

Insight offers a flexible, cost-effective alternative: a modern Microsoft support model designed around what your organisation actually needs. It is not tied to your licensing spend and provides access to specialist escalated support only when required. 

In this focused 30minute webinar, Chris Turner will walk through Insight’s approach and why it’s resonating with NZ organisations seeking greater predictability, flexibility, and value from their Microsoft support arrangements. 
 
Why Attend? 
This webinar is ideal for NZ organisation agencies that want to: 

• Optimise and right-size Microsoft support investment 
  Reduce spend on support entitlements that are underutilised. 
  
• Access deep technical expertise on demand 
  Complement strong internal capability with fast access to specialist support for escalated issues. 
  
• Adopt a support model that isn't tied to Microsoft licensing spend
  Scale support based on operational needs rather than licence footprint. 
  
• Increase resilience for high-impact technical issues
  With a partner experienced across security, compliance, and enterprise environments. 
  
• Explore a practical alternative to traditional Premier Support models
  Insight's structure is flexible, cost-effective, and designed for real-world organisations. 

What We’ll Cover

• Common Microsoft support challenges faced by NZ organisations  
  
• Why organisations are reevaluating traditional support models  
  
• Insight’s flexible, cost-effective support approach  
  
• How Insight integrates with and extends internal IT capability  
  
• What “escalated support when you need it” looks like in practice  
  
• Live Q&A with Chris Turner 

Event Details 
Date: Tuesday, 31st March 
Time: 2:00pm NZDT | Duration: 30 minutes 
Format: Live webinar